Democratic National Committee Registry Another common TCPA violation involves calling numbers listed on the National Do Not Call (DNC) Registry or on U.S. state DNC registries. These registries provide Albania Mobile Number List consumers with a way to opt out of receiving calls, and businesses are legally obligated to consult the DNC list before placing robocalls. Unless a consumer explicitly consents to receiving a call from a business, robocalls to numbers on the DNC registry are a flagrant violation of the
TCPA. the timing of automated calls.
Businesses are prohibited from making robocalls before 8 a.m. or after 9 p.m. in the recipient’s time zone. U.S. states also have additional requirements for calling times and day (holiday) restrictions. Businesses must know their customers’ time zones to ensure compliance with these requirements. Businesses must comply with the above restrictions to avoid violating the TCPA. Penalties for violations can be severe, including hefty fines per call, and affected individuals may file class action lawsuits. Learn more about the TCPA consent guidelines here. Highlights of FCC Robocalling Rules The latest FCC robocalling update introduces significant changes to enhance
consumer protection against spam calls and text messages.
Here are key points and compliance steps businesses should Armenia Phone Number List consider: Consent Requirements Prior Express Written Consent: Businesses must obtain prior express consent from consumers before making robocalls or sending robotexts. The consent must be clear and specific, detailing the types of communications the consumer agrees to receive. One-to-one consent: By January 2025, lead generators and potential buyers will be required to record and retain evidence of each consumer’s prior explicit written consent for contact, rather than relying on a single broad or indirect consent. Withdrawal of consent Multiple revocation methods: Consumers can withdraw consent through various reasonable methods, such as replying to the text message “STOP” or using the exit mechanism provided during the call.