CALL CENTER & CONTACT CENTER on vacation
The Permanent Telephone contact center operating system allows your company to improve the functioning and organization of the work environment […]
Business Marketing
digital marketing
Business Marketing
Contact center ecosystem
ECOSYSTEM OF A CONTACT CENTERThe contact center service solutions offer by Teléfono Permanente are not limit to large companies, nor
Business Marketing
Quality of telephone calls in the Call Center
How do we evaluate the quality of phone calls on Permanent Telephone? The quality of calls made by call center
Business Marketing
How to maintain and increase customer satisfaction and loyalty
Black Friday, Cyber Monday, e-Day, Christmas… customer satisfaction comes first. Increasing customer satisfaction throughout the year, in every campaign, is
Business Marketing
3 key points in the first telephone contact with the client
The key points for detecting errors in the way we carry out a telephone call campaign in time are crucial
Business Marketing
Job offer for call center operator
Teléfono Permanente offers a job position as a teleoperator, male or female, for call center servicesin Barcelona . It is
Business Marketing
Post-US election trade reflection
In recent days we have been able to follow the elections for the Presidency of the Unit States . There
Business Marketing
Difference between a Call Center and a Contact Center
In order to understand all the activities we carry out on our platform, in addition to the Call Center functions
Business Marketing
New challenges in mobile telephony
On the occasion of the upcoming GSMA Mobile World Congress 2017 in Barcelona ,Mobile World Live has just published its
Business Marketing
CALL CENTER SERVICES FOR COMPANIES
Contact Center service companies have gone from being just another complement to a business to being a great ally and
Business Marketing
Barcelona Metro incorporates chargers for phones and mobile devices.
Barcelona has position itself as a leading Digital City in adapting and improving people’s lives in an urban context. It
Business Marketing
The following could be significantly improved, among others
XIn today’s consumer environment, whether it be food, clothing, cultural, technological, or any other service, there is significant growth in