Wild telemarketing, or to be more precise we can speak of illegal telemarketing. Is one of the problems that most afflicts the call center sector. Users are tired of receiving ambiguous calls from those who promise. Amazing earnings through online trading. There are those who pretend to be. Amazon and those who propose vague offers that smell iran phone number library of fraud. Those who receive this type of calls have every right to be annoyed. But in fact these are unfair commercial practices that obscure the work of all those. Who work in the world of call centers respecting the rules and honestly. Carrying out their business activities. In this article we explain what exactly the public registry. Of oppositions is and what a call center must do now to work professionally.
The Public Register of Oppositions
To combat illegal telemarketing, the Public Registry of Oppositions (RPO) was created in 2010. The service is free for users and allows them to what is go-to-market? oppose the use of their number, if present in public telephone directories, for advertising purposes by operators who carry out telemarketing and teleselling activities. Up until now, only landline numbers could be entered, but it will soon be possible to enter mobile numbers in the RPO as well. But there’s more: registration will allow the cancellation of all consents given in the past for telemarketing purposes.
After two years of blockage, the Deputy Minister of Economic Development Gilberto Pichetto, during the hearing at the Parliamentary Commission of Inquiry on the protection of consumers and users, announced the conclusion of the process and the imminent resolution to approve the new measure.
What should call centers do now?
You can also manually enter notes in the switzerland leads management system, if you meet interlocutors registered in the register.
The figures who deal with telemarketing lists, therefore, will import into CRM4:
1) names not registered in the white list
2) the names registered in the FUB as a black list
The predictive dialer, as a result, will not call names on the black list, thus avoiding incurring sanctions.
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