Instagram, social media and contact center.
While some consumers have gone “digital,” interacting with customer service through online channels (i.e. social media), others prefer traditional phone […]
Business Marketing
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Digital Transformation of Companies
Under the motto “Transforming Digital Companies”, the 8th ition of eShow 2016 was recently held in Barcelona . For two
Business Marketing
Increase sales by integrating a CONTACT CENTER
How to increase conversions by integrating a CONTACT CENTER into your marketing strategy. scramble with words marketing strategy If you
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What is a Call Center – Infographic
Anglicisms and technical terms in the telecommunications sector can lead to confusion when it comes to outsourcing services for companies
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Permanente we give so much importance
Enjoy your holidays by hiring the virtual secretary service from . Don’t lose customers at any time, gain their trust
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Job offer on permanent telephone
Teléfono Permanente offers a job position as a teleoperator, male or female, for call center services in Barcelona . Night
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CALL CENTER & CONTACT CENTER on vacation
The Permanent Telephone contact center operating system allows your company to improve the functioning and organization of the work environment
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Contact center ecosystem
ECOSYSTEM OF A CONTACT CENTERThe contact center service solutions offer by Teléfono Permanente are not limit to large companies, nor
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Quality of telephone calls in the Call Center
How do we evaluate the quality of phone calls on Permanent Telephone? The quality of calls made by call center
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How to maintain and increase customer satisfaction and loyalty
Black Friday, Cyber Monday, e-Day, Christmas… customer satisfaction comes first. Increasing customer satisfaction throughout the year, in every campaign, is
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3 key points in the first telephone contact with the client
The key points for detecting errors in the way we carry out a telephone call campaign in time are crucial
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Job offer for call center operator
Teléfono Permanente offers a job position as a teleoperator, male or female, for call center servicesin Barcelona . It is