On the occasion of the upcoming GSMA Mobile World Congress 2017 in Barcelona ,Mobile World Live has just published its annual report on the sector and the new challenges facing mobile telephony.
It offers a complete analysis of the current situation in the mobile phone industry in 2017, which shows that the biggest challenge for mobile operator companies is, without a doubt, Security.
Apart from the usual infrastructure challenges that mobile operators are already used to, they also face those related to user concerns about the security of mobile services.
This report provides a comprehensive overview
Of the mobile market, 5G arrival results , user security insights , and other key findings on IoT , Internet of Things , and also IT , Information Technology .
The law of attraction for iran email list 2 million contact leads mobile network operators’ business.
It is worth noting that 48% of the mobile industry sees the Internet of Things (IoT) as the most attractive business niche currently, followed by other attractive business areas such as:
Artificial intelligence
Mobile payments
Video wall
Virtual reality
Augmented reality
High Definition Voice
Mobile voice telephony
Sale of customer data to third parties
According to the report, traditional voice telephony services New challenges continue to be those that generate the majority of revenue for focus your efforts on what is most valuable: qualifying your leads telephone operators. This data is especially relevant for Contact Centers , given that the services offered on call handling platforms are mostly of this type.
When asked about the future of mobile voice communications, respondents were divided in their opinion:
49.9% of our respondents said that esperanto leads voice is a low-value service
There were also some positive responses. 25.2% of respondents said that voice will remain the core of the mobile market for many years to come.
15.7% believe that voice has no future (?) and that revenues will decline as users turn to other communication formats.