How to increase conversions by integrating a CONTACT CENTER into your marketing strategy.
scramble with words marketing strategy
If you have an online store , you want to increase your sales on the Internet or you are thinking of creating an e-commerce, without taking into account a business plan that contemplates investment in customer service , PLEASE DO NOT READ THE LAST ARTICLE ON PERMANENT TELEPHONE ! But if what you want is to adapt, business-wise, and increase conversions , you will surely be interested.
PLAN YOUR MARKETING STRATEGY
The current boom in e-commerce is no coincidence.
Planning strategies related to your business’s main asset, which is your customer, reviewing them periodically and rectifying them when necessary, is part of a good business plan with a high probability of achieving the much-desired success.
Knowing perfectly the type of ideal client for your service or product ( buyer persona ) is the key factor in your marketing strategy that will help you increase conversions .
digital business data analysis
To do this, from the contact center we help you in the task of increasing the volume of your sales by offering you vitally important list of uae consumer email data , generated by your buyer persona (perfect consumer) and tools for its analysis. Yes, you read correctly: what we offer is the possibility of integrating the Contact Center into your business development strategy to migrate from traditional sales channels , customer contact , data collection and decision-making , to new media that are capable of changing the purchasing experience .
Some of the metrics we offer can give you segmented insights into:
Who is the buyer, whether it is an individual or a company, whether it is a woman, man, girl, boy or whether they have a permanent telephone guarantees customer service 365 days a year specific type of lifestyle. (Segmentation according to QNS classification )
What does our consumer esperanto leads want: personalized attention, unique or standardized products, price or quality, what you can Increase sales offer them, on which channels, topics that interest them the most or that can influence them. (Segmentation according to QE classification )